THE NEED TO KNOW / SUMMER 2027


ONE FAMILY. TWO WAYS TO DANCE.

ALL QUESTIONS.

28 questions
Does signing up give me a ticket?

No. Signing up registers you for event updates. It does not give you a ticket or guarantee entry. Ticket availability, prices and booking details will be announced separately.

Is History of Dance the Ibiza Orchestra Experience?

History of Dance is a separate new show presented by Ibiza Orchestra. Check your event page for the show name, confirmed lineup and event details.

Do I need a ticket?

Yes. You will need a ticket to attend, and events can sell out in advance. If you have a discount code, enter it when purchasing; discounts cannot be added retrospectively.

Where can I buy tickets?

Use the booking link on your city’s event page. Our ticket suppliers include Ticket Tailor, See Tickets and other partners.

Is there a difference in tickets?

Standard ticket tiers differ in price. Lower-priced tickets are available on a first-come, first-served basis, with the same event times and experience across standard tiers.

This excludes VIP tickets. Check the ticket description for any additional inclusions.

What is included in a VIP ticket?

The current Ibiza Orchestra FAQ lists queue jump, exclusive stage views, a private area, a separate bar and posh toilets, subject to availability.

VIP availability and inclusions are event-specific. Check your city’s ticket listing before booking.

Where is my ticket?

Your eTicket is sent to the email address used when purchasing. If it is missing, lost or deleted, contact the ticket provider you booked through.

Do I have to print my ticket?

No. You can show your ticket on your phone, as long as the code can be scanned at the entrance.

Are tickets refundable?

The current ticket policy states that ticket sales are final and purchases are non-refundable. Please refer to the terms and conditions and the information on your ticket sales page.

Where is my event being held?

Events take place across the UK. Find the full venue address on your city’s event page.

Find your city ↗

What time does the event open?

Opening times differ by city and venue. Please check your individual event page for the confirmed timings.

When is last entry? Can I leave and return?

The published Ibiza Orchestra policy is last entry at 8pm (20:00), with no re-entry once you leave the site.

Check your individual event page for the applicable entry information.

Will there be parking?

Parking arrangements are city-specific. Check your event page for the details.

For Isle of Wight, the existing FAQ links to Robin Hill parking booking ↗ .

Who can attend? Can I bring children?

Events are strictly 18+. Children under 18 are not permitted and will be refused entry. Please bring valid photo ID.

Will I need ID?

We operate Challenge 25. If you look under 25, you will be asked for ID when purchasing alcohol.

Accepted ID is an in-date photo driving licence or passport. Bags are subject to searches, and you may be searched during the event.

Is there first aid on site?

First aid services are available throughout the festival. Speak to a member of event staff or security if you need help.

Can I get a carer's ticket?

Personal Assistant (Carer) tickets are available for this event and are managed and issued directly by Skiddle.com rather than the event organiser.

  1. Purchase your tickets: Buy the tickets you require through Skiddle.com, excluding the Personal Assistant ticket.
  2. Contact Skiddle: Email Skiddle's Customer Support team with your Skiddle Order ID and the relevant supporting documentation.
  3. Wait for confirmation: Skiddle will review your request and confirm whether a Personal Assistant ticket can be issued.

To request a complimentary Personal Assistant ticket, provide one of the following forms of valid, in-date supporting documentation:

  • The front page of your DLA or PIP award letter
  • The front page of your Attendance Allowance award letter
  • Evidence that you are registered as severely sight-impaired (blind)
  • A recognised Assistance Dog ID card
  • A valid Nimbus Access Card showing a +1 companion requirement

Email your request and supporting documentation to custcare@skiddle.com .

Please submit your request at least two weeks before the event.

Personal Assistant tickets are not guaranteed and are subject to availability. If the allocation has been reached before your documentation is received and approved, Skiddle may be unable to issue a complimentary ticket and may refer you to the event organiser for further assistance.

All Personal Assistant ticket requests must be made directly through Skiddle. The event organiser is no longer responsible for processing or issuing these tickets.

Will there be accessible facilities?

The site is on flat land with no steps. However, the terrain may be difficult in some places.

If you need assistance when entering the event, please find a member of staff and they will be able to help you.

There is no viewing platform.

The current event information also lists accessible toilets. Separate queues for bars and food are not available due to space restrictions.

For further accessibility requirements, email info@ibizaorchestralive.co.uk so we can assist.

Can I bring an assistance dog?

Please contact us before the event if you have a guide or support dog, so the team can be informed and any necessary provisions discussed. Other pets are not permitted.

Email info@ibizaorchestralive.co.uk .

What if I need additional medical or dietary assistance?

If a medical condition means you need additional assistance, contact info@ibizaorchestralive.co.uk before the event.

The published rules require medications to be in sealed, unbroken packaging. Please discuss any requirements with the team in advance.

Can I bring my own alcohol, drinks or food?

Alcohol cannot be brought into the festival. Drinks can be purchased from the bars on site.

The food and drink guidance allows one sealed bottle of water, subject to security checks. Empty personal bottles or containers are allowed for water refills at the bars.

The existing FAQ also lists baby food as permitted. Please note that the events themselves are strictly 18+.

For medical requirements, email info@ibizaorchestralive.co.uk . Security makes the final decisions on entry.

How do I pay for food and drinks?

Events are cashless. Bring a payment method that supports contactless or chip and PIN.

Will there be vegetarian, vegan or gluten-free food?

Most vendors offer dietary alternatives, including vegetarian and vegan options and gluten-free rolls. Availability varies on the day.

For specific requirements, contact info@ibizaorchestralive.co.uk .

Can I bring my dog or pet?

Pets are not permitted. If you have a guide or support dog, please contact the team before the event so arrangements can be discussed.

Can I bring an umbrella?

Small, handheld, foldable umbrellas are allowed.

Large umbrellas with a solid non-folding metal shaft, or umbrellas with a spiked end, are not permitted.

Can I bring a chair or camping equipment?

Small camping chairs are allowed. Marquees, tents, tables, trolleys and picnic blankets are not permitted.

These items will be refused at entry and cannot be stored for you.

Can I bring a camera?

Personal cameras are allowed, but very large lenses and tripods are not permitted. The prohibited-items list also includes detachable-lens cameras and recording equipment.

Commercial photography or filming must be arranged with the organisers in advance.

What other items are prohibited?

The published prohibited-items list includes:

  • Aerosols and spray cans
  • Air horns and megaphones
  • Alcohol and glass
  • Pets, except permitted assistance dogs
  • Weapons, knives or items that could be used as weapons
  • Audio recorders and unauthorised professional filming equipment
  • Cameras with detachable lenses or recording equipment
  • Chinese or sky lanterns
  • Fireworks, flares and smoke canisters
  • Illegal substances, legal highs and nitrous oxide
  • Large flags or flagpoles
  • Medication unless in sealed, unbroken packaging
  • Portable lasers or laser pens
  • Perfume over 25ml
  • Sound systems
  • Unofficial tabards or reflective jackets

Excessive food or cigarettes may be refused. The list also prohibits containers of liquids and food; see the separate water guidance above for the stated exceptions.

Prohibited items may be confiscated and will not be returned. Refusing confiscation may result in removal from the event.

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